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Refund policy

At we do everything we can to make sure our customers receive the best service. We advise employers to be certain of their decision when purchasing a job posting packages / ads / resume access / membership and to consider carefully the duration of the services. Please see our refund policy below.

We can only offer refunds in the following circumstances:

  • When we are unable to publish your job posting / advert / details because it does not meet our terms and conditions.
  • Where a refund is requested prior to your advert / detail(s) being published on
  • In the event of our inability to host a supplied advertisement for a period in excess of 48 hours.
  • Refund may be granted if the Employer is unable to use the package due to a fault of the web site.

No refund will be granted:

  • Payments for job postings on the
  • On job posting packages partially used.
  • If your job postings are not responded to.
  • If an employer decide to delete a job posting before it expires.

However, if declines a job posting, a prorated portion of any unused prepayment may be refundable.

How to claim a refund?

E-mail is the quickest and preferred method. On receipt a member of the refund team will contact you directly. Please contact the refund team at: E-Mail

How long will it take?

We aim to resolve refunds as quickly as possible. In the majority of cases we will be able to resolve your complaint within 5 working days.


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